Work Skills (Retail Services)
Apprenticeship and traineeship details
Please refer to the Declaration Policy for the requirements relating to apprenticeships and traineeships.
Please refer to the Norfolk Island Policy for apprenticeships and traineeships on Norfolk Island.
Work Skills Traineeship
THIS TRAINEESHIP IS ONLY AVAILABLE TO PARTICIPANTS INVOLVED IN THE QUEENSLAND GOVERNMENT'S SKILLING QUEENSLANDERS FOR WORK INITIATIVE.
This is a unique traineeship for participants undertaking a project-based work placement on a Queensland Government funded training program. It is focussed on developing vocational and employability skills for long-term unemployed and disadvantaged job seekers and providing them with more pathways into employment and vocational qualifications. Skills and confidence will be developed on the job in the context of a community-based project. The Work Skills Traineeship includes three qualification streams as options with only one qualification required to undertake the traineeship.
* PLEASE NOTE: Students undertaking a qualification as part of a Skilling Queenslanders for Work - Work Skills Traineeship, have a full exemption from the student contribution fee (User Choice 2017-20 Policy).
Australian Standard Classification of Occupations:
SALES ASSISTANTS NEC
- Part-time - only in those instances where a Work Skills Traineeships project, which includes part-time work arrangements, has been approved by the Department of Employment, Small Business and Training (DESBT).
- School-based - School students are not eligible to participate on work placement projects.
Work Skills Traineeship Probation/Duration Details:
All apprenticeships have a nominal term - this is the timeframe that is on the Work Skills Traineeship training contract.
|Mode||Start Date||End Date||Probation Period (days)||Nominal Term (months)|
Minimum education standard:
Minimum entry age:
Applicants must be a registered work placement participant under the Queensland Government's Skilling Queenslanders for Work Initiative or any subsequent or superseding skills training intervention.
Skilling Queenslanders for Work (SQW) Work Skills Traineeships - exemption to undertake an employer resource assessment
There is no requirement for a supervising registered training organisation (SRTO) to undertake an employer resource assessment for trainees undertaking a SQW Work Skills Traineeship.
As there is no requirement to undertake an ERA, in addition to Work Skills Traineeships being entry-level qualifications to provide trainees with an introduction to the specified industry, its culture, occupations, job roles and expectations, the workplace supervisor is not required to meet the definition of a 'qualified person' as per the Declaration of Apprenticeships and Traineeships in Queensland policy.
Qld declaration date:
Certificate I in Retail Services
Click here for more details
SIR - Retail Services Training Package - SIR
Queensland User Choice program funding details
The Queensland User Choice program funds Skills Assure suppliers (RTOs) for the provision
of services to eligible apprentices and trainees.
For more information, please visit User Choice in Queensland.
Funded under the User Choice Program:
Full Price - Priority Population Groups:
Queensland Government Contribution - All Other Students including SATs:
Number of funded units of competency:
- Full Price is applicable to students involved in the Queensland Government’s Skilling Queenslanders for Work Initiative. Queensland Government Contribution is applicable to students involved in the Queensland Government’s Skilling Queenslanders for Work Initiative.
Funding not available for new commencements from:
User Choice Training Catalogue Item:
DELTA Qualification ID:
Industry training group:
Retail - General
Industrial relations details
Since 1 January 2010, all private sector employers and employees in Queensland, including apprentices and trainees,
have their wages and conditions of employment covered by the Fair Work Act 2009 and modern awards. This legislation
is administered by the Commonwealth Government Fair Work Ombudsman's office.
Apprentices and trainees are considered employees and may receive entitlements the same as other employees such as: annual leave, sick leave, public holidays, superannuation, workers compensation and allowances. Apprentices and trainees must also receive a pay slip to cover full details of the pay for each pay period. Pay slips have to be given to an employee (including apprentices and trainees) within 1 working day of pay day and be either in electronic form or paper hard copy.
Parties should make enquiries with the Fair Work Ombudsman on Ph: 13 13 94 or at http://www.fairwork.gov.au to determine the correct industrial instrument and entitlements.
When employment is ceasing the employer or the employee (apprentice/trainee) must provide the appropriate notice periods as per the relevant award or registered workplace agreement. A notice period is the length of time that an employer or employee (apprentice/trainee) has to give to end employment. Additional information about notice periods can be found at: http://www.fairwork.gov.au/ending-employment/notice-and-final-pay.
Unfair dismissal is when an employee (apprentice/trainee) is dismissed from their job in a harsh, unjust or unreasonable manner. Additional information about unfair dismissal can be found at: http://www.fairwork.gov.au/ending-employment/unfair-dismissal.
Public sector and local government workers in Queensland remain under the state industrial relations system. Additional information about wages and conditions of employment for employees (apprentices/trainees employed by state or local government) can be found at: https://www.forgov.qld.gov.au/working-in-the-public-service/directives-awards-and-legislation/pay-awards-and-agreements.