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Work Skills (Retail Services)

Apprenticeship and traineeship details

Please refer to the Declaration Policy for the requirements relating to apprenticeships and traineeships.

Please refer to the Norfolk Island Policy for apprenticeships and traineeships on Norfolk Island.

Type:
Work Skills Traineeship

Job summary:
THIS TRAINEESHIP IS ONLY AVAILABLE TO PARTICIPANTS INVOLVED IN THE QUEENSLAND GOVERNMENT'S SKILLING QUEENSLANDERS FOR WORK INITIATIVE.

This is a unique traineeship for participants undertaking a project-based work placement on a Queensland Government funded training program. It is focussed on developing vocational and employability skills for long-term unemployed and disadvantaged job seekers and providing them with more pathways into employment and vocational qualifications. Skills and confidence will be developed on the job in the context of a community-based project. The Work Skills Traineeship includes three qualification streams as options with only one qualification required to undertake the traineeship.

* PLEASE NOTE: Students undertaking a qualification as part of a Skilling Queenslanders for Work - Work Skills Traineeship, have a full exemption from the student contribution fee (User Choice 2021-25 policy).

Australian Standard Classification of Occupations:
SALES ASSISTANTS

Sub-industry:
SALES ASSISTANTS NEC

Available Contract Modes:
  • Full-time
  • Part-time - only in those instances where a Work Skills Traineeships project, which includes part-time work arrangements, has been approved by the Department of Employment, Small Business and Training (DESBT).
  • School-based - School students are not eligible to participate on work placement projects.

Work Skills Traineeship Probation/Duration Details:
All apprenticeships have a nominal term - this is the timeframe that is on the Work Skills Traineeship training contract.

Mode Start Date End Date Probation Period (days) Nominal Term (months)
Full-time 01/07/2017 30 6

Minimum education standard:
Nil

Minimum entry age:
15

Entry Requirements:
Applicants must be a registered work placement participant under the Queensland Government's Skilling Queenslanders for Work Initiative or any subsequent or superseding skills training intervention.

Skilling Queenslanders for Work (SQW) Work Skills Traineeships - exemption to undertake an employer resource assessment
There is no requirement for a supervising registered training organisation (SRTO) to undertake an employer resource assessment for trainees undertaking a SQW Work Skills Traineeship.

As there is no requirement to undertake an ERA, in addition to Work Skills Traineeships being entry-level qualifications to provide trainees with an introduction to the specified industry, its culture, occupations, job roles and expectations, the workplace supervisor is not required to meet the definition of a 'qualified person' as per the Declaration of Apprenticeships and Traineeships in Queensland policy.

Status:
Current

Qld declaration date:
15/06/2017

Implementation date:
01/07/2017


Qualification details

Name:
Certificate I in Retail Services

Qualification code:
SIR10116

Qualification content:
Click here for more details

Training package:
SIR - Retail Services Training Package - SIR

Status:
Current


Queensland User Choice program funding details

The Queensland User Choice program funds Skills Assure suppliers (RTOs) for the provision of services to eligible apprentices and trainees.
For more information, please visit User Choice in Queensland.

Funded under the User Choice Program:
Yes

Full Price - Priority Population Groups:
$1,350.00

Queensland Government Contribution - All Other Students including SATs:
$1,350.00

Number of funded units of competency:
5

Priority:
1

Funding restrictions:

  • Note that Queensland Government Contribution may be the same as Full Price, depending on qualification priority and thin market status

Funding not available for new commencements from:
N/A

User Choice Training Catalogue Item:
22098

DELTA Qualification ID:
3588

Industry training group:
Retail - General


Industrial relations details

Since 1 January 2010, all private sector employers and employees in Queensland, including apprentices and trainees, have their wages and conditions of employment covered by the Fair Work Act 2009 and modern awards. This legislation is administered by the Commonwealth Government Fair Work Ombudsman's office. https://www.fairwork.gov.au/pay/minimum-wages/apprentice-and-trainee-pay-rates.

Apprentices and trainees are considered employees and may receive entitlements the same as other employees such as: annual leave, sick leave, public holidays, superannuation, workers compensation and allowances. Apprentices and trainees must also receive a pay slip to cover full details of the pay for each pay period. Pay slips have to be given to an employee (including apprentices and trainees) within 1 working day of pay day and be either in electronic form or paper hard copy.

Parties should make enquiries with the Fair Work Ombudsman on Ph: 13 13 94 or at http://www.fairwork.gov.au to determine the correct industrial instrument and entitlements.

When employment is ceasing the employer or the employee (apprentice/trainee) must provide the appropriate notice periods as per the relevant award or registered workplace agreement. A notice period is the length of time that an employer or employee (apprentice/trainee) has to give to end employment. Additional information about notice periods can be found at: http://www.fairwork.gov.au/ending-employment/notice-and-final-pay.

Unfair dismissal is when an employee (apprentice/trainee) is dismissed from their job in a harsh, unjust or unreasonable manner. Additional information about unfair dismissal can be found at: http://www.fairwork.gov.au/ending-employment/unfair-dismissal.

Public sector and local government workers in Queensland remain under the state industrial relations system. Additional information about wages and conditions of employment for employees (apprentices/trainees employed by state or local government) can be found at: https://www.forgov.qld.gov.au/working-in-the-public-service/directives-awards-and-legislation/pay-awards-and-agreements.